careers

Scope: Responsible for kit release, final release, PMI & Ferrite checking of components, and certificate package compilation in line with customer requirements and the companies Quality, Health & Safety and Environmental management systems certified to ISO 9001, ISO 14001, ISO 45001 and the Pressure Equipment Directive.

Principal Duties:

• Kit release of components into assembly.
• Undertaking PMI and Ferrite testing on components.
• Compilation of Certification Packs.
• Final visual inspection of finished assembled product.
• Final Release of Product and compilation of customer certification for new product and spares.
• Maintenance of serviced equipment certification and MRB’s.
• Paint Inspection – both physical and certification.
• Inputting QA data onto the company system.
• Filing QA records and documents.
• Assisting with the update of QHSE spreadsheets and other records.

Other Duties

• Identification of Supplier and Internal errors and raising Non Conformances.
• Resolution of Customer Certification Complaints.
• Action and resolution of NCR’s found at kit release.
• Compliance with Company Standards, Policies and Procedures.
• Assisting with the achievement, recording, monitoring and measurement of QHSE KPIs.
• Assisting colleagues within the department at busy periods and during vacations.
• Other duties as required by the department.

Skills and Experience:

• Computer literate including experience in the use of Microsoft Word and Excel.
• Effective communication skills.
• Good attention to detail.
• Organisational skills.
• Good time management.
• Basic office filing and computer skills.
• Trained in use of Ln system. (Training will be given)
• Some overtime may be required

Qualifications:

• None specific to the role.

Scope: The Technical Applications Specialist will play a critical role in supporting the front end sales process by providing quick and efficient technical support. This position is focused on driving sales of upgrades and retrofit solutions for new and existing valves. The Technical Applications Specialist will collaborate closely with the sales team, customers, and internal engineering teams to ensure customer requirements are met with innovative and effective solutions.

Key Responsibilities:

1. Technical Sales Support:
   • Provide pre-sales technical support to the Internal and External sales teams including New and aftermarket products and spares / service activities
   • Answering technical queries raised by the sales team via a ticket based system in a timely manner.
   • Analyse customer requirements and recommend appropriate upgrade and retrofit solutions for new and existing valve installations.
   • Develop and maintain a deep understanding of the company’s valve products, upgrade kits, and retrofit solutions.
2. Solution Development:
   • Work with customers to identify their needs and design custom solutions to meet their specific applications.
   • Collaborate with internal Sales and Engineering teams to develop proposals, including technical specifications, cost estimates, and timelines where required.
   • Create detailed technical documentation and proposals to support sales efforts via a ticket based system.
   • Develop and maintain a suitable Ticket based system for logging and managing application opportunities.
3. Customer Engagement:
   • Conduct site visits and technical assessments to gather information for developing tailored solutions where required.
   • Provide post-sales support to ensure successful implementation and satisfaction of upgrade and retrofit solutions.
   • Build and maintain strong relationships with customers by offering continuous technical support and guidance in collaboration with the relevant Area Manager.
4. Product Knowledge and Training:
   • Stay current with industry trends, competitor products, and technological advancements in valve systems.
   • Provide training and technical support to the sales team to enhance their understanding of the products and solutions offered.
   • Develop training materials and conduct training sessions for customers and internal staff when required.
   • Manage multiple projects simultaneously, ensuring that all customer requirements are met within the agreed-upon timeframes and budgets.
   • Coordinate with cross-functional teams to ensure seamless execution of projects.

Qualifications:

• Education: Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
• Experience: Minimum of 3-5 years of experience in an applications engineering role, preferably within the valve or related industries.
• Technical Skills:
  • Strong understanding of valve systems, including design, operation, and maintenance.
  • Proficiency in CAD software and other engineering tools.
  • Experience with PLCs, control systems, and instrumentation is a plus.
• Sales Skills:
  • Proven ability to support sales processes and work closely with sales teams.
  • Strong customer-facing skills with the ability to build and maintain relationships.
• Project Management: Demonstrated experience in managing technical projects from concept to completion.
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Strong analytical and problem-solving abilities.

Key Competencies:

• Customer Focus: Dedicated to meeting the expectations and requirements of internal and external customers.
• Technical Acumen: Possesses the technical knowledge and skills to support product development and sales processes.
• Team Collaboration: Works effectively within a team environment, sharing knowledge and resources to achieve team goals.
• Adaptability: Able to adapt to changing circumstances and customer needs quickly.
• Time Management: Manages time effectively to handle multiple tasks and projects concurrently.

CNC setter / programmer / operator.  The position requires apprentice-trained metal machinists with CNC Programming Skills.